Pramata fuels digital transformation efforts by operationalizing contract data
- Accelerated and improved accuracy of the quoting process
- Reduced revenue leakage from entitlements
- Actively managed renewals and price increases
- Automated initiation of new service customers
“Pramata serves as a lynchpin, central to informing and optimizing our global operations.”
SVP and CIO
With an ever-expanding global business reach and more than 550 million transactions daily, NCR is no stranger to complex contractual relationships. This complexity combined with NCR’s own vast internal system of data repositories and applications, began to show costly gaps in the areas of customer servicing and renewals. What appeared at first to be a contract storage problem was soon illuminated as a much farther-reaching contract management challenge.
With Pramata, NCR was able to optimize the value from complex contract data—translating it into meaningful, actionable intelligence and using it to fuel greater value in downstream processes for sales, finance and operations teams.
Accelerated and improved accuracy of the quoting process
Reduced revenue leakage from entitlements
Actively managed renewals and price increases
Automated initiation of new service customers
Lack of centralized access and visibility into the latest signed agreements
Challenges knowing which contracts were renewing
Lack of complete visibility into the terms, obligations, and entitlements for each customer
Breakdown in customer servicing and renewal processes due to lack of contract access and missing data
Over 140,000 contracts consolidated into a centralized repository
Digitized and normalized over 100 pieces of information within complex customer contracts to support sales, finance, renewals, and legal
Integrated solution into CRM to provide self-service access to a complete, actionable view of all current contracts and related terms
Integrated contract data into downstream processes for sales, finance and operations teams
Easily integrated customer master data into Pramata to enable better connection of contract data to other key business systems, including CRM, CPQ and billing
Discover a better way to manage your contracts.
See the radically simple contract management solution that has been trusted and vetted by some of the largest companies in the world for over 15 years.