Pramata Customer Relationship Intelligence™
TURN UNTAPPED DATA INTO EXCEPTIONAL CUSTOMER INSIGHTS. REPEAT.
We collect the documents that define your customer relationships, and organize these into logical hierarchies in a centralized repository.
The key to gaining intelligence means transforming unstructured and diverse data into accurate, clean and timely digital information. Pramata’s unique Digitization as a Service™ or DaaS process securely extracts critical contract data using proprietary technologies, processes and algorithms.
Normalization happens here, too, simplifying terminology from legalese into simple, meaningful English. It’s an ongoing process where all intelligence is updated within 48 hours of the signing of new customer deals, so your teams are always operating off of the freshest and most accurate information.
THE HUB KEEPS IT CENTRALIZED AND SECURE
Pramata’s Digital Intelligence Hub™ ensures your data remains consistent, accessible and highly secure. Our enterprise-class core infrastructure has been designed to serve the largest and most discerning companies in the world, with high availability and uptime, stringent service levels and ISAE 3402 Type II security certification.
The built-in flexibility of the hub allows us to model a multitude of complex deal types, so regardless of your pricing complexity, product lists or deal structures, you’ll have full visibility into essential information.
Consider the Digital Intelligence Hub your solutions “mothership.” It’s the dynamic launching point for…
UNIQUELY CONFIGURED TRANSFORMATION SOLUTIONS
One single, shared source of truth fuels every solution touchpoint—from customer on-boarding to managing renewals to ensuring regulatory compliance—revealing new insights for stronger customer interactions every day.
YOU SEE EVERYTHING IN CONTEXT
Delivering this intelligence means nothing if it’s not within a meaningful context for each user. Pramata offers multiple user experience options for the most relevant access:
- The intuitive Pramata Navigator cloud-based application
- Integrated applications that allow Customer Relationship Intelligence to be leveraged within your CRM environment
- Push data to existing BI tools or other business applications through our API