Neovance is a patient access partner that helps some of the world’s largest pharmaceutical companies connect patients with specialized medication and life-changing therapies. Shaped by years of mergers, acquisitions, and spinoffs, the company had a contract portfolio just as complex as its corporate history. Its largest challenge: Agreements were scattered across systems and there was no single contract request process. This was a real blocker for Neovance’s two-person legal department, which is why the company chose Pramata to turn that contract chaos into intelligence.

When Evan Coppola joined Neovance as its new GC in late 2025, he saw the existing challenges, and how he could use Pramata to solve them. Within months, Coppola built a centralized contract intake process and got the entire business to adopt it, automated dollar-threshold contract approvals, and created a buy-side contract playbook for Pramata’s AI Negotiator to accelerate contract reviews. Today, Coppola’s team works quickly and efficiently, never misses a contract request, leverages AI and automations to accelerate simple and low-risk contracts, and has visible metrics to track the team’s performance.

Challenges:

• Fifteen years and over 5,000 documents to manage, with 300+ new contracts added each year
• Contract requests arriving through multiple uncoordinated channels: a shared inbox, direct emails, Teams messages, and phone calls, with no consistent way to track or triage them
• No documented approval process for vendor and customer contracts, creating risk around unauthorized commitments and no clear record of who signed off on what
• A two-person legal team with no data-backed way to demonstrate turnaround times or make the case for additional resources
• A level of contract complexity that required the GC to have eyes on nearly every document

Solution benefits:

• A single, low-friction contract request form that consolidated every intake channel into one auditable queue
• Automated, dollar-threshold-based approval routing to finance and the CFO, with every approval documented in Pramata
• A negotiation playbook and template trained into Pramata’s AI Negotiator, giving preferred, acceptable, discouraged, and unacceptable language for every key provision
• Contract AI search that surfaces answers and cites its sources across thousands of legacy documents in minutes instead of hours
• Self-service contract templates and automated status notifications that eliminated status-check escalations from the sales team
• Real-time dashboards giving leadership defensible data on turnaround times and legal team capacity