MetricStream says goodbye to its dysfunctional CLM and finds its ideal contract management match with Pramata

Industry

Technology

Key Results:

  • Quickly locate and manage contracts with an intuitive, searchable repository
  • Empower Sales and other teams with self-service access to essential contract details
  • Enjoy substantial cost-savings while also getting the functional solution they’d always needed
“I knew we had made the right decision when Finance told us that moving to Pramata was the single best technology decision MetricStream has made in the last three years.” ”
Kath de Lange
Vice President GTM Operations, MetricStream

Executive Summary

MetricStream’s journey to a world of radically simple contract management was marred by a legacy CLM system that bogged down operations with its inefficiencies, along with little-to-know support from the vendor.

After enduring a prolonged and unproductive implementation with the legacy system, MetricStream sought a solution that could match their high standards for customer service and functionality. Enter, Pramata: A solution offering not just superior technology, but also a partnership that put MetricStream’s priorities and success above all else.

By moving to Pramata, MetricStream can now:

  • Quickly locate and manage contracts with an intuitive, searchable repository
  • Empower Sales and other teams with self-service access to essential contract details
  • Enjoy substantial cost-savings while also getting the functional solution they’d always needed

Challenges:

  • A years-long CLM implementation that never delivered the fully functioning product MetricStream thought they’d purchased
  • No ability for anyone in the company to search for contracts or get answers about what they included without coming to Legal for hands-on help
  • Poor vendor engagement and support, meaning known issues were never solved
  • The risk associated with people across the company working off a contract that isn’t the most recent or accurate version

Solution Benefits:

  • A smooth and rapid transition to Pramata, facilitated by a hands-on and proactive collaboration between MetricStream and Pramata’s teams
  • Around an 80% reduction in contract questions via email to the GC and legal team
  • A cost savings of nearly 50% annually on the CLM software alone
  • Enhanced collaboration across departments with CRM integration and user-friendly features.
  • Real-world impact with immediate results, such as turning a 6-week project into a 2-hour task

Discover a better way to manage your contracts.

See the radically simple contract management solution that has been trusted and vetted by some of the largest companies in the world for over 15 years.