What you’ll take away
- Skip the RFP, do a needs analysis first. Before writing a single requirement, Jack Henry ran a needs analysis across the whole business, not just legal and sales, but support, implementation, product, and finance. That groundwork is what let them narrow 80+ vendors to six deep-dive demos and a scored proof-of-concept on their own contracts, all measured against real, business-wide requirements. Figure out what you actually need before you start shopping.
- Clean your data before anything else. Jack Henry had roughly 250,000 legacy contracts to get in order first, and Pramata was the only tool that could do the heavy lifting of organizing those into relationships out-of-the-box. Pramata’s human-in-the-loop technology cleaned and structured the data much faster than manual indexing, while keeping it accurate enough to trust. Skip the foundation and it catches up with you: everything you build later is only as good as the contract data underneath it.
- Make the cost of not having it concrete. Kari Walden, Assistant General Counsel’s pitch to the CFO wasn’t about efficiency, it was about what an outage or data breach would actually cost. Without contract intelligence, the company would need outside counsel to dig up answers fast, at a price well above the software itself. That’s the kind of number that gets budget approved.
- Don’t assume legal is the only user. A year after rollout, 84% of platform activity came from outside the legal team, across 750 active users and 12,000 logins. Once the data was actually searchable, the rest of the business found uses legal never anticipated. Scope your rollout company-wide from day one.
- Watch for champions in unexpected places. One of the most active users turned out to be a salesperson who now checks contract details before customer calls, and automated ingestion from Salesforce into Pramata freed up roughly a full-time resources worth of manual work. Give people access, and they’ll find value you didn’t plan for.
- The results back it up. Nearly 300,000 contracts consolidated into a single source of truth, 14 AI agents in production, and at least one six-figure decision made in minutes rather than after a month of manual review. That’s what contract intelligence looks like once the foundation is right.
Ready to see how Pramata’s contract intelligence platform can turn your contracts into company-wide intelligence? Request a demo now.