7 Billing Accuracy Breakdowns and How to Fix Them

The relationship between telecommunications companies and their commercial accounts is anything but simple. That’s why many of the telecom companies we’ve worked with have found substantial billing errors (on average) in 5% to 30% of all their customer accounts. We can trace most of these errors to one or more of 7 breakdowns within the commercial relationship. Read on to identify them and how to stop errors at their source.