Billing Compliance has become a neverending challenge because of the complex, highly negotiated nature of your B2B commercial relationships. Widespread revenue leakage manifests as chronic over- or underbilling errors, creating a no-win situation.

Underbill and you could leak thousands in revenue. Overbill and you run the risk of frustrating customers to the point of losing them!

It’s not your billing analysts’ fault. For instance in telecom, MACD activities alone create dozens of new terms, expiration dates, changed or disconnected products and services every month. Making it an impossibly heavy lift for someone to find, interpret and compare contracted terms and entitlements against what product or services are actually billed. Let alone reconcile the differences and determine how to permanently correct them.

If only you could eliminate billing errors at the source and maintain billing compliance—being certain you are billing the accurate amount for each customer with every cycle.

How can Pramata help?

With Pramata’s Billing Accuracy solutions, you can stop revenue leakage for good. Ensure every customer bill reflects the contracted terms and pricing, reinforce revenue assurance efforts and keep special pricing compliance in check.

You’ll have confidence that the most up-to-date billing variables are included in every bill, and that you’re always billing for the right product or service at the right time and for the right amount to the right business entity.

With Pramata, you can:

• Eliminate billing errors at the source

• Keep customers happy and optimize their lifetime value

• Maximize monthly recurring revenue and stop margin erosion

Commercial Relationship Baseline:

We take your contractual documentation (MSAs, orders, amendments), organize them in order of precedence, and determine the most current pricing and billing terms by product and site. We do this for each account to create an accurate commercial relationship baseline of what you should be charging.

Audit & Reconcile:

We map the actual transactions in your billing systems to the appropriate commercial relationship baseline, then reconcile this information to identify any discrepancies or opportunities.

Resolve Exceptions:

We enable your billing team to collaborate with various internal stakeholders to resolve the error(s), apply needed changes and generate an accurate, compliant bill every time. And we keep doing this every month, so you can remain confident in your compliance.

Implement Changes & Track Performance:

We allow you to track the root causes of your billing issues and monitor trends over time so you can quickly see the source of the errors. This data lets you prioritize which existing processes need to be enhanced or where new steps need to be introduced in order to new prevent future errors.